FeedbackFlow: AI-Powered Adaptive Feedback & Generative Insights
FeedbackFlow harnesses state-of-the-art generative AI to design, deploy, and analyze surveys and feedback workflows that adapt in real-time—delivering deep, actionable insights at scale.
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Ready to transform your feedback processes with AI? Get started with FeedbackFlow!
Enjoy all the awesome features of FeedbackFlow that make it the best choice for your needs:
Use AI prompts to automatically generate and refine question banks tailored to your topics, audience demographics, and objectives—saving hours in survey planning.
Dynamically adjusts flow based on respondent context (time budget, profile) and prior answers. Single-choice, multiple-choice, and open-text questions appear one at a time for maximum engagement.
Branching logic powered by AI to ask clarifying or deep-dive questions based on responses or pivot to new topics as needed.
AI-generated executive summaries, key takeaways, and trend highlights following admin-defined templates—ready for stakeholder presentations.
Chat with an AI analyst over your response data. Query segments, compare cohorts, or generate custom visualizations via natural language—no SQL or BI tools required.
Deep semantic analysis with generative embeddings to surface emerging themes, sentiment shifts, and hidden correlations within open-text feedback.
Automatically translate questions and analyze responses in 100+ languages using GPT-based translation, ensuring global reach and consistency.
Set AI-powered triggers for critical responses (e.g., low CSAT scores). Receive real-time notifications and initiate follow-up workflows via webhooks, email, Slack, or Teams.
Fine-tune private language models on your historical feedback data for domain-specific insight generation and question recommendation.
SOC 2 compliant infrastructure, data encryption at rest/in transit, and role-based access controls to safeguard sensitive respondent data.
FeedbackFlow: AI-Driven Feedback & Survey Platform
FeedbackFlow leverages generative AI throughout every stage of the feedback lifecycle:
- AI-Powered Survey Creation Instantly generate a customizable question bank. Specify your topic, audience, or goal—AI drafts question variations, ensures clarity, and balances question types.
- Real-Time Adaptive Delivery Kick off with the respondent’s time budget, then present one question at a time—single-choice, multiple-choice, or open-text—calibrated to respect their availability and maximize completion rates.
- AI-Enhanced Analysis As responses flow in, our generative engine crafts high-level executive summaries, visual trend reports, and sentiment heatmaps—ready for export or embedding.
- Conversational Data Exploration Engage with an AI analyst in natural language. Drill into segments, compare demographics, or generate custom insight charts without leaving the platform.
- Continuous Optimization Use AI-driven A/B testing suggestions, dynamic branching tweaks, and automated question refresher prompts to continuously improve response quality and engagement.
GenAI Capabilities & Architecture
- Model Hub Integration: Choose from GPT-4, Llama 3, or private fine-tuned models hosted on your cloud or on-prem.
- Prompt Management: Centralized prompt library with version control for reproducibility and audit trails.
- Embedding Store: High-performance vector database for semantic search and topic clustering.
- Privacy-First Design: Optionally run inference in VPC or customer-managed keys—full control over data residency and compliance.
- Extensible API: Rich REST and GraphQL endpoints for survey creation, response ingestion, and AI-chat queries.
Engagement Model
- Consult & Plan Define AI objectives, data privacy requirements, and integration points.
- Prototype & Test Rapid sandbox deployment with sample surveys and AI-analysis demos.
- Scale & Integrate Full rollout across channels (email, web, in-app) with webhook and SSO integration.
- Optimize & Support Ongoing AI model retraining, custom feature development, and 24/7 enterprise support.
Key Benefits
- 50% reduction in survey design time with generative templates
- 30% higher completion rates via adaptive timing and single-question focus
- Automated summary reports in under 5 minutes per survey
- AI chat analysis that empowers non-technical stakeholders
Sample Use Cases
- Global Employee Pulse – Multilingual rollout with AI-translated questions and sentiment dashboards for 10,000+ staff.
- Product Beta Feedback – AI-generated feature prioritization matrix from open-text input within hours.
- Event Experience Surveys – Kiosk mode with on-the-fly question tweaks based on crowd behavior analytics.
- Market Research Panels – Dynamic sampling and intelligent follow-ups that boost data quality.
Get Early Access!
Ready to transform your feedback processes with AI? Get started with FeedbackFlow!